Privacy Policy

At Rainbow Threads, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our boutique, browse our website, create an account, or purchase our products.

1. Information We Collect

We collect information that helps us provide a personalized shopping experience, process your orders, and improve our services.

Personal Information You Provide

This may include:

• Your full name
• Shipping and billing address
• Email address
• Phone number
• Order details
• Payment information processed securely through trusted third-party payment gateways

Rainbow Threads does not directly store your complete card, UPI, or banking credentials.

Account and Purchase Information

We may collect information related to:

• Your account details
• Clothing size and style preferences
• Products added to your cart
• Wishlist items
• Previous purchases
• Returns, exchanges, and customer-support requests

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the website
• Referral source
• Browsing and shopping activity

This information may be collected through cookies, analytics tools, and similar tracking technologies.

2. How We Use Your Information

Rainbow Threads may use your information to:

• Process, pack, and deliver your orders
• Send order confirmations and shipping updates
• Manage customer accounts and wishlists
• Respond to enquiries and support requests
• Process returns, replacements, and refunds
• Personalize your shopping experience
• Improve our products, services, and website
• Send promotional emails about new arrivals, festive collections, offers, and events when you have opted in
• Detect and prevent fraudulent or unauthorized transactions
• Meet legal and regulatory requirements

3. Sharing Your Information

Rainbow Threads does not sell, rent, or trade your personal information.

We may share necessary information with trusted service providers who help us operate our business, including:

E-commerce and Technology Providers

We may use website hosting, e-commerce, analytics, and customer-management platforms to operate our online boutique.

Payment Processors

Payment information may be shared securely with authorized payment gateways and banking partners to complete transactions.

Shipping and Courier Partners

Your name, address, phone number, and order details may be shared with delivery partners to fulfil and track your order.

Marketing Service Providers

We may use email, advertising, and communication tools to send updates and promotional messages to customers who have provided consent.

Legal Requirements

We may disclose information when required by law, a court order, a government authority, or to protect the rights, safety, and property of Rainbow Threads and its customers.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may help us:

• Remember items in your shopping cart
• Save your login preferences
• Understand website traffic
• Improve website performance
• Display relevant products and promotions

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website features.

5. Data Security

Rainbow Threads follows reasonable administrative, technical, and security practices to protect your personal information.

Where applicable, our website uses SSL encryption to protect information transmitted during online transactions. However, no internet-based system or electronic transmission can be guaranteed to be completely secure.

6. Your Rights and Choices

Depending on applicable law, you may have the right to:

• Request access to your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw marketing consent
• Unsubscribe from promotional emails
• Request closure of your customer account
• Ask how your personal information is being used

You can unsubscribe from promotional emails by clicking the Unsubscribe link included in the email.

7. Third-Party Links

Our website may contain links to external websites, social media platforms, payment gateways, or other third-party services.

Rainbow Threads is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before sharing personal information.

8. Children’s Privacy

Our website and products are not intended for children who are not legally permitted to make online purchases without parental or guardian supervision.

We do not knowingly collect personal information from children without appropriate consent.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Complete and manage orders
• Provide customer support
• Maintain business and financial records
• Prevent fraud
• Meet legal, accounting, and regulatory obligations

10. Changes to This Privacy Policy

Rainbow Threads may update this Privacy Policy occasionally to reflect changes in our business practices, website features, or legal requirements.

Any updates will be published on this page along with a revised effective date.

11. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact us:

Boutique Name: Rainbow Threads
Email: info@gmail.com
Phone: +91 7814371171 
Address: V.P.O. Machaki Kalan Faridkot Punjab151212